Term and Conditions

Welcome to StepInStyle Store! These Terms and Conditions outline the rules and regulations for using our website at instepfashion.com and purchasing our premium footwear products.

By accessing this website and placing an order, you agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our website.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to individuals aged 18+ or with guardian consent. We serve customers worldwide, excluding certain Asian and remote regions due to shipping limitations.

1.2 Intellectual Property

All content on this site, including text, images, logos, and product designs, is the property of StepInStyle Store and protected by intellectual property laws. Unauthorized use is prohibited.

2. Product Information

2.1 Product Descriptions

We offer carefully crafted footwear including:

• Classic boat shoes
• Sophisticated oxfords
• Comfortable loafers
• Elegant heels
• Stylish sandals
• Performance sneakers & athletic shoes

While we strive for accuracy, slight variations in color or texture may occur due to monitor settings and material nature.

2.2 Pricing

All prices are in USD. We reserve the right to adjust prices and correct pricing errors that may inadvertently occur.

3. Ordering Process

3.1 Order Acceptance

Your order represents an offer to purchase. Acceptance occurs when we email your order confirmation. We reserve the right to refuse orders at our discretion.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed immediately upon order placement.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

4.2 Delivery Responsibilities

Once shipped, risk of loss passes to you. Please ensure your shipping address is accurate – we’re not responsible for incorrect addresses.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

• Unworn and in original condition
• With all tags attached
• In original packaging

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Sandals showing signs of wear
• Sneakers & athletic shoes with removed insoles

5.3 Return Process

To initiate a return:

1. Email [email protected] with your order number
2. Complete the return form included with your order
3. Ship to: StepInStyle Store Returns, 1253 Edgewood Avenue, Fresno, CA 93704 USA

5.4 Refunds

Refunds are processed within 3-5 business days of receiving your return. Original shipping costs are non-refundable.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate personal and payment information. Fraudulent transactions will be reported.

6.2 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your credentials.

6.3 Prohibited Conduct

You agree not to:

• Use our site for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with site functionality
• Submit false information

7. Limitation of Liability

StepInStyle Store shall not be liable for:

• Indirect, incidental, or consequential damages
• Delivery delays beyond our reasonable control
• Minor variations in product appearance
• Proper care and use of products after delivery

Our total liability for any claim related to your order shall not exceed the purchase price of the product(s) in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy detailing how we collect, use, and protect your information.

9. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance of the modified Terms.

10. Governing Law

These Terms shall be governed by the laws of the State of California, USA, without regard to conflict of law principles.

11. Contact Information

For questions about these Terms, please contact us at:

StepInStyle Store
1253 Edgewood Avenue
Fresno, CA 93704 USA
Email: [email protected]

Thank you for choosing StepInStyle Store for your footwear needs. We appreciate your business and are committed to your satisfaction.